Please check with neighbors or your local post office first. If you still can’t locate it, contact us and we’ll help you file a claim with the carrier or will re-send the item.

Due to the spiritual and handmade nature of our products, we generally do not accept returns. However, if there is an issue with your order, please reach out—we’ll always do our best to make it right.

Orders are typically processed within 3–7 business days. During busy seasons or ritual cycles, processing times may be slightly longer.

If your candle or oil arrives damaged, please contact us within 48 hours of delivery with a photo of the item and packaging. We’ll happily send a replacement, or issue a refund.

All of our items are spiritually cleansed and prepared before shipping. If a product is specifically charged or ritualized, it will be noted in the product description.

We recommend taking a moment to ground yourself and connect with your item. You may choose to cleanse or charge it further according to your personal practice.

Yes, all of our candles are handcrafted in ritual under corresponding moon cycles with intention and care. Because of this, slight variations in color, texture, or finish are completely normal.

We do not offer custom candles per person, but definitely take suggestions and may make something that you suggest. If there is something you’d like to see, please email us and let us know. 

We do not offer refunds based on spiritual outcomes. Results can vary based on many factors, including personal intention, timing, and practice. Spell craft services are charged based on our expertise and time spent creating the ritual. 

Our candles are made with quality materials, but always burn responsibly. Never leave a candle unattended and follow standard fire safety practices. We do have herbs on some of our candles. Herbs burn and must be attended too. If you are concerned, we suggest taking the herbs out or just watching very carefully and putting the candle out before it reaches the bottom. 

Some of our oils are skin-safe, while others are intended for ritual or external use only. Please read each product description carefully before applying to skin. If you have sensitive skin, we recommend doing a patch test first.

Yes, many of our oils are perfect for dressing candles, tools, or ritual items. Always use a small amount and keep safety in mind when working with open flame.

No. Our oils are not intended for internal use or consumption.

Store your oils in a cool, dry place away from direct sunlight to preserve their potency and quality.

Yes, our oils are crafted in ritual under corresponding moon cycles with intention and care. Natural variations in color, scent, or consistency may occur.

Yes, all of our oils are cleansed, blessed, and prepared with specific intentions. Details will be included in the product listing when applicable.

Ritual oils can be used to dress candles, anoint tools, apply to the body (if skin-safe), or incorporate into your personal spiritual practice. Use what feels aligned with your intention.

Because our oils are handmade and may include natural ingredients, slight differences in color or clarity are normal and do not affect quality.